We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:
- We never ask for personal information unless it is really necessary to provide the services you require.
- We never share personal information about our users with anyone, except to comply with the law or in case we have your express authorization.
Anna Fonoll Ceràmica has adapted this website according to the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree 1720/2007, of December 21, known as the Regulation of Development of the Protection of Personal Data. It also complies with Regulation (UE) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of physical persons, as well as with Law 34/2002 of Services of the Information Society and Electronic Commerce.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
We also collect offline email address, first name and last name of customers that request to be manually added to our mailing list (this data is processed through the Mail Chimp service)
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
What is a cookie?
A “cookie” is a small amount of text that is stored in your browser (such as Google Chrome or Apple’s Safari) when you browse most websites.
What is NOT a cookie?
It is not a virus, or a Trojan, or a worm, or spam, or spyware, or open windows pop-up.
What information does a cookie store?
Cookies don’t usually store sensitive information about you, such as credit cards or bank details, photographs or personal information, etc. The data they keep are of a technical nature, statistics, personal preferences, personalization of contents, etc.
The web server does not associate you as a person but your web browser. In fact, if you usually navigate with the Chrome browser and try to navigate through the same web with the Firefox browser, you will see that the web does not realize that you are the same person because it actually associates the information with the browser, not the person.
What kind of cookies exist?
Technical cookies: they are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous and registered user navigates, basic tasks for the operation of any dynamic web.
Analysis cookies: they collect information about the type of navigation that is realized, the sections that are used the most, products consulted, time zone of use, language, etc.
What are proper and third-party cookies?
Proper cookies are generated by the page you are visiting and those of third parties are those generated by external services or providers such as Facebook, Twitter, Google adsense, etc.
What cookies does this website use?
This website uses its own and third-party cookies. On this website the following cookies are used, which are detailed below:
Login: Cookies to log in allow you to enter and exit your Anna Fonoll Ceràmica account.
Preferences: Cookies allow us to remember your settings and preferences, such as the preferred currency, preferred language and your privacy settings.
Personalization: Cookies help us remember with what people or websites you have interacted, so we can show you related content.
This website uses analysis services, specifically, Google Analytics to help the website analyze the use made by users of the website and improve its usability, but in no case they are associated with data that the user could identify. Google Analytics is a web analytics service provided by Google, Inc. The user can check the type of cookies used by Google here.
Social media cookies can be stored in your browser while you are browsing annafonollceramica.com, for example, when you use the share button of annafonollceramica.com in a social network. Below you will find information about the social network cookies that this website uses in its own Cookies policy.
Facebook cookies, see more information in its Cookies policy.
Can cookies be deleted?
Yes, and not only deleted, but also blocked, in a general or particular way for a specific domain.
To remove cookies from a website you must go to the configuration of your browser and there you can search the cookies associated to the domain in question and proceed to its removal.
More information about cookies
If you want to have more control over the installation of cookies you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose the cookies you wish to allow.