All product returns must be made within 30 business days from the date of receipt of goods. General returns must be in salable condition, undamaged and in its original packaging. One received, I’ll make you a total refund within 3 working days.
Please report any damaged, short-shipped, mis-shipped and incorrect shipments to us within 7 business days. Contact the shipping carrier immediately if your order arrives damaged or if your shipment is incomplete. Defective items must be reported within 10-business days of the delivery date. Please do not throw out the packaging as you will be required to return the defective/ damaged stock in its original packaging. Product returns must be received within 30 business days.
If you choose the option of sending us a package and are making the return from a country outside the EU, it is very important that you mark the package declaration as “Returned Goods” in order to avoid you as the customer having to pay new customs duties.